Product info

The plant you receive has at least two leaves and one stem. In most cases, they are young plants. Well rooted and stable.

Returns and Refunds

The plant will be packed as best as possible and shipped immediately after packaging. After the plant arrives, however, we cannot give a guarantee, most of the plants available in our shop require special care.

The plants can tip over quickly.

If the plant (s) did not survive shipping well, the buyer must contact us within 24 hours of delivery of the plant (with pictures as proof). The 24 hours start from delivery, even if a package is brought to a branch or similar package storage facility.

Otherwise, no refund will be given.

Shipping policy

We ship on Mondays and Tuesdays. Orders are accepted from Monday to Sunday 12:00 and then dispatched Monday and Tuesday the following week. If there are any irregularities, we will of course contact you.

Cancellation Policy & Cancellation Form

Consumers have the right to cancel according to the following conditions, whereby consumers are any natural persons who conclude a legal transaction for purposes that can mainly be attributed neither to their commercial nor their independent professional activity: A. Cancellation policy Right of cancellation You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must inform us (Finn Conrad, Kamper Weg 165, 40627 Düsseldorf, Germany, Tel .: 015234296759, email: finn-conrad@gmx.de) by means of a clear declaration (e.g. one with the Letter sent by post or e-mail) about your decision to cancel this contract. You can use the attached sample withdrawal form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

 

Consequences of cancellation 

If you cancel this contract, we will have all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have a different type of delivery than the one we offer, have chosen the cheapest standard delivery), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is the earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.

 

Exclusion or premature expiry of the right of withdrawal

 The right of withdrawal does not exist for contracts for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded.

 

General information 

1) Please avoid damage and contamination of the goods. Please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure that it is adequately protected against transport damage with suitable packaging. 

2) Please do not send the goods back to us freight collect. 3) Please note that the aforementioned paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

Withdrawal form

If you want to cancel the contract, please fill out this form and send it back. To Finn Conrad Kamper Weg 165 40627 Düsseldorf Germany Email: PlantedBoxes@Gmx.de Hereby I / we (*) cancel the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*) _________________________________________________

 

_________________________________________________ Ordered on (*) _________/ received on_______________

_________________________________________________

Name of the consumer (s) _________________________________________________

Address of the consumer (s) _________________________________________________

 

Signature of the consumer (s) (only for notification on paper) _________________________ Date (*)

Delete where inapplicable